L3 Support Analyst (Only w2)
CBRE•Irving, TX
479d
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About The Position
The L3 Support Analyst role focuses on managing day-to-day Hypercare escalations, reviewing dashboards and alerts, and handling email escalations. The position requires a strong L3 Helpdesk skillset to analyze and resolve complex issues while collaborating with cross-functional teams. The ideal candidate will utilize tools like logz and Newrelic for triage and maintain documentation for knowledge sharing.
