MSC Mediterranean Shipping Company SA-posted 2 months ago
Full-time
Warren Township, NJ
5,001-10,000 employees

MSC Mediterranean Shipping Company continues to invest and lead the world container market with ships, an extensive container fleet, intermodal and dedicated staff for its customers. The Company’s evolution to its leading brand needs consistency to market, and therefore it is paramount to standardise data, processes and management information. Established in 1998, MSC Technology provides development and technology support for the MSC transportation divisions and is composed by highly accomplished technology professionals. Today, with a team of 1000 plus, MSC Technology provides the best, most interactive maritime software solutions available in the industry. With an emphasis on equal employment opportunities and a collaborative approach to growing our expertise and solving complex problems, we are a trusted strategic partner with a great journey ahead of us.

  • Recommend and facilitate the design, development, rollout, run and evolutions of OneVision Agency modules.
  • Meet the company’s strategic objectives and business requirements.
  • Implement, distribute and maintain Client-Server software applications.
  • Conduct business analysis and day-to-day application care for international clients.
  • Deliver improvements, patches and new solutions for existing ERP system in cooperation with development, infrastructure, DBA and functional teams.
  • Manage the dependencies of the Product Backlog with other Products.
  • Contribute actively in production release as well as for migration and transition.
  • Support Key Users in testing activities, providing guidance and addressing their inquiries.
  • Provide post Go Live support with end users and Development/Support teams; problem solving with urgency.
  • Develop a mutually respectful working relationship with all staff to ensure a strong Team effort in all activities.
  • Provide timely, complete and accurate responses to all Program Customers’ questions and inquiries in a positive and constructive manner.
  • Proactively follow current trends in the maritime and logistic industry as well as in Project Management methodologies.
  • Understanding client–server application architecture.
  • Knowledge of Windows Server 2019 and newer.
  • Ability to write SQL queries.
  • Proficiency in usage of SQL Server Management Studio.
  • Experience in software configuration and testing.
  • Understanding of IT security concepts.
  • Customer service oriented.
  • Customer service experience: 1 year (Preferred).
  • Shipping or accounting knowledge at a functional or business unit level.
  • Basic knowledge of Networking, Active Directory.
  • Previous support experience for Windows services and APIs.
  • 401(k)
  • 401(k) matching
  • Health, Dental, Vision insurance
  • Employee discounts
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
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