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The position involves providing technical assistance and support for end users, primarily in a data center or computer/server room environment. The role requires the ability to work across multiple sites, including traveling to different locations as necessary. The technician will be responsible for resolving hardware and software issues, installing and troubleshooting desktop and laptop systems, and maintaining accurate records of work performed. The technician will also coordinate hardware warranty repairs and manage inventory activities in collaboration with asset management teams. This role is crucial for ensuring operational support and quick response to IT-related requests within the plant.
