L2 Desktop Support Engineer
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About The Position
The position involves providing technical assistance and support for end users, primarily in a data center environment. The role requires the ability to work across multiple sites, including traveling to different locations as necessary to meet customer needs. The technician will be responsible for resolving issues related to computer hardware and software, installing and troubleshooting desktop and laptop systems, and maintaining accurate records of work performed. The technician will also coordinate hardware warranty repairs and manage inventory activities in collaboration with asset management and other corporate groups. This role demands physical fitness to navigate large areas and the flexibility to work after hours and on weekends when required by the customer.
