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The position involves providing technical assistance and support for end users, primarily in a data center environment. The role requires the ability to work across multiple sites, including traveling to different locations as necessary. The technician will be responsible for resolving issues related to computer hardware and software, installing and troubleshooting equipment, and maintaining accurate records of work performed. The technician will also coordinate hardware warranty repairs and manage inventory activities in collaboration with asset management teams. This role is crucial for ensuring operational support for data center equipment and responding to IT-related requests from plant personnel.
