L2 DC Technician
About The Position
Sun-Wed, 9 AM - 8 PM (4x10) This is a long-term ongoing Datacenter Tech opportunity. They will work in the build out and support a datacenter. They must be open to installation and deployment workload as well. Level 2: - Troubleshoot a variety of servers and isolate the problem that the server is encountering. - Order replacement parts and install them in servers and ship back the defective part to their respective vendors. - Update firmware on servers to ensure the latest version is installed. - Configure IP addresses and default login credentials on servers. - Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers. And supporting their DC/Lab teams. - Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device. - Assist network admins who reach out requesting specific assistance with servers or switch. - Assist out with Level 1 responsibilities as necessary.
Requirements
- Data center
- Rack and stack
- Hardware troubleshooting
- Troubleshooting
- Data center maintenance
- Infrastructure
- Stacking
- Racking
- Cabling
- Cable
- Linux
- Hardware
- Cable installation
- Must be true L2 break/fix and also willing to so the L1 rack/stack for deployments.
- L2 troubleshooting is not remote hands or people being walked through tickets.
- 2 recent valid references are required.
Responsibilities
- Troubleshoot a variety of servers and isolate the problem that the server is encountering.
- Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
- Update firmware on servers to ensure the latest version is installed.
- Configure IP addresses and default login credentials on servers.
- Reach out and assist network admins on any issues they are having with a server
- Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device.
- Assist network admins who reach out requesting specific assistance with servers or switch.
- Assist out with Level 1 responsibilities as necessary.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
