L2 Analyst Intern

Asplundh Tree Experts • Willow Grove, PA

32d • Hybrid

About The Position

As an L2 Analyst Intern, you will provide critical technical support for infrastructure and security systems, ensuring smooth operations and system reliability. You will assist in diagnosing and resolving hardware, software, and network issues, while documenting processes and contributing to the IT knowledge base. Working closely with experienced IT professionals, you will gain exposure to infrastructure management and cybersecurity practices, developing skills that are essential for a career in technology services.

Requirements

• Strong technical aptitude and problem-solving skills.
• Familiarity with IT infrastructure and security concepts.
• Ability to learn new technologies quickly.
• Effective communication and teamwork skills.
• Pursuing a degree in Information Technology, Computer Science, or related field.
• Basic knowledge of networking, operating systems, and security principles.
• Interest in infrastructure and cybersecurity.

Responsibilities

• Provide critical technical support for infrastructure and security systems.
• Assist in diagnosing and resolving hardware, software, and network issues.
• Document processes and contribute to the IT knowledge base.

Benefits

• Medical, dental, and vision benefits are available to all eligible employees on the first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 5,001-10,000 employees