L&D AI Lead

Forter

20d • Hybrid

About The Position

We are looking for a Learning & Development AI Lead to join our Global Talent Development team, based in New York (hybrid). In this role, you will design, execute, and scale Forter’s AI learning strategy with a special focus on Go-To-Market (GTM) and G&A teams in New York. You will translate business needs into role-based curricula, own our AI certification program, and partner closely with the AI Committee and GTM leaders to drive measurable behavior change and performance impact across the company.

Requirements

• Approximately 5 - 6+ years of experience in Learning & Development, enablement, or talent development in tech/SaaS, with demonstrated ownership of end-to-end programs
• Proven experience designing and implementing learning initiatives for commercial / GTM and/or G&A audiences (e.g., Sales, CS, Marketing, Finance, Ops), not only for technical/R&D teams.
• Strong operational execution and project management skills-comfortable defining “done,” managing timelines and stakeholders, and handling multiple initiatives in a changing environment.
• Hands-on experience with an LMS/LXP and learning analytics (HiBob LMS is a plus) and the ability to translate data into decisions and narratives for leaders.
• Demonstrated ability to work independently and as a thought partner to visionary leaders
• Ability to influence without authority across senior stakeholders
• Exposure to AI tools and concepts-such as Claude, Gemini, Notebook or similar; curiosity and comfort experimenting with new AI capabilities and incorporating them into learning experiences.
• Excellent communication and facilitation skills, with the ability to explain AI concepts in practical, role-relevant terms to both technical and non-technical audiences and to influence cross-functional stakeholders.
• Experience managing external learning vendors or partners and integrating them into a coherent learning ecosystem.
• High adaptability, resilience, and a growth mindset-comfortable operating amid rapid AI change and shifting business priorities.

Responsibilities

• Partner with GTM, G&A, and R&D leaders to conduct deep-dive needs assessments that identify AI skill gaps, use cases, and workflow friction points across functions.
• Design and maintain a phased, company-wide AI learning roadmap that spans foundational literacy, role-based enablement (e.g., GTM vs. R&D vs. G&A), and advanced pathways.
• Partner with Legal and Security to ensure AI adoption follows safe, compliant practices
• Translate job and role requirements into clear learning objectives and curricula; curate and create multi-format content (live sessions, e-learning, playbooks, labs, guides) in partnership with internal SMEs and external vendors.
• Own the AI learning architecture in our LMS (HiBob LMS or similar): define pathways, manage enrollments, ensure clean data tracking, dashboards, and recurring reporting to business and AI stakeholders.
• Embed AI education into company-wide onboarding and ongoing enablement, ensuring new hires and existing employees have clear, role-relevant AI expectations and resources from day one.
• Partner with AI Champions Network across GTM, G&A, and R&D to localize use cases, drive adoption, and create feedback loops from the field back into program design.
• Manage learning vendors: evaluate and select partners, negotiate scopes, coordinate delivery, and integrate external offerings with Forter’s internal programs and tools.
• Define and track success metrics (e.g., adoption and certification rates, usage of AI in key workflows, learner satisfaction, productivity indicators), using data to iterate and improve programs over time.
• Operate as a highly independent project lead - scoping, planning, executing, and closing projects A–Z with clear milestones, stakeholder alignment, and post-launch measurement.

Benefits

• Competitive salary
• Restricted Stock Units (RSUs)
• Matching 401K Plan
• Comprehensive and generous health insurance, including vision and dental coverage
• Home office allowance
• Generous PTO policy
• Half day Fridays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed