Kyle CFT - Cross Functional Rep - Part-Time

H-E-B-posted 7 months ago
Kyle, TX
Food and Beverage Retailers
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H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

  • Provides excellent customer service; answers customer questions regarding products, takes orders, assists with product selection.
  • Uses suggestive selling techniques to meet customer needs and build department sales.
  • May make regular product announcements to inform customers.
  • Works a flexible schedule to accommodate shifts of different departments.
  • Performs duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.
  • Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments.
  • Builds, stocks, and maintains displays and fixtures.
  • Assists with inventory control; loads, unloads, and moves product.
  • Slices, packages, labels, rotates, merchandises, culls, and prices product.
  • Gains knowledge of multiple departments; applies understanding of processes/policies.
  • Complies with Store and department SOPs, policies, and applicable laws.
  • For the Service cross-functional team, works as a Checker when not performing Cross Functional duties.
  • Ensures compliance with departmental/Store SOPs for food safety and sanitation.
  • Properly operates and maintains all equipment.
  • Cleans/sanitizes sales floor, display cases, prep areas, and equipment.
  • Minimum age 18 (mandatory).
  • High school diploma, or equivalent.
  • 6+ months of experience in H-E-B Store operations.
  • Completion of Company Orientation and Safety Training.
  • Knowledge of computer systems (Symbol, ACR, label machine).
  • Customer service and interpersonal skills.
  • Verbal/written communication and reading skills.
  • Ability to adapt to performing a wide range of duties across multiple departments.
  • Ability to work autonomously.
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