Within the Compliance Operations Department, the Know Your Customer (KYC) Analyst is responsible for performing processes related to Know Your Customer (KYC/CIP), specialized projects, and assisting the KYC VP with day-to-day operational processes and reporting within KYC. May act in capacity of team leader or individual contributor. Reporting to the KYC Associate or KYC VP, the KYC Analyst performs specialized tasks, routine operational day-to-day actions, and/or assists the KYC VP in directing day-to-day work of employees. Reviews work of administrators and representatives, resolves some complex matters; escalates as appropriate. May have a formal or informal management role by supervising and/or training others. May direct and manage staff and workflows in accordance with KYC and SMBC standards and policies. Additionally, may manage staff training, employee relations, workforce planning, and mentorship. Works closely with KYC VP to recommend improvements to policies and procedures.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Bachelor's degree