KYC Compliance Operations Associate

Convera • Santa Ana, CA

3d • Hybrid

About The Position

As a Compliance Operations Associate at Convera based in our Santa Ana office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies. After gathering all the required information about the customers, you will decide whether to pursue or terminate the business relationship with them. Here you will have an opportunity to work and develop in a professional multicultural environment.

Requirements

• Junior education degree or equivalent job experience
• 1-3 years of experience in Know Your Customer or Global Due Diligence.
• Excellent skills to communicate clearly, effectively, and quickly in English
• Strong analytical skills, attention to detail, and client-centric mindset
• Initiative and commitment to overcome obstacles and meet the end goal, targets
• Flexible working approach, strong decision making, and influencing skills
• Ability to work successfully in a self-motivated team environment

Nice To Haves

• Customer service skills
• Experience within KYC area

Responsibilities

• Ensuring all new corporate customers meet Know Your Customer (KYC) requirements, legislation, and Anti-Money Laundering (AML) policies
• Updating profiles of our customer accounts and keeping records up-to-date
• Efficient internal and external communication to gather KYC information
• Keeping internal procedural documentation up-to-date
• Supporting your colleagues and management with training new staff, audit requests, projects, documentation, and additional ad-hoc tasks
• To cover US and Canada customers

Benefits

• Market competitive monthly gross salary.
• Opportunity to earn an annual bonus (based on role level)
• Great career growth and development opportunities in a global organization
• Generous insurance (health, disability, life)
• Hybrid mode (2 days at the office) Tuesday and Thursday (also second day can be Wednesday).
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Paid volunteering opportunities (5 days per year)
• Mixed shift: Sunday to Thursday- 3:30pm-10:30pm.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees