KYC Analyst II - Retail Outreach Support-12

TD Bank • Mount Laurel, NJ

19d • $26 - $39

About The Position

The KYC Analyst II conducts the work of research, analysis and perform operational processes related to the Know Your Customer program of the Bank. This role maintains and updates detailed tracking of Customer KYC related information and profiles for regulatory reporting purposes. This role performs quality control on the work product as needed. Depth & Scope: Performs more advanced, complicated, or high visibility job functions aligned with policies, standards, procedures, and job aids Ensures that work products are fit for purpose and audit/regulator ready Provides specialized analysis, non-standard reporting, and operational support to KYC Ops Requires a comprehensive understanding of a range of product and services, processes, procedures, systems, and concepts within their own and related areas of specialty Recommends problem resolution for issues that have been escalated, and/or escalate to appropriate level where further clarity or interpretation is required Completes work within specifically defined parameters with guidance/direction from management as necessary Requires solid knowledge of the GAML function and interaction points with other related areas as well as regulatory issues/requirements for jurisdictions supported

Requirements

• Undergraduate Degree or equivalent professional work experience
• Direct experience in financial services or similar industries including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles for new joiners. (or)
• 4+ years' experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML. (or)
• Or for an internal candidate proven track record of excellence through metrics or manager discretion

Responsibilities

• Maintains KYC files, data, and documents in a manner consistent with the KYC Policies and Standards in line with Service Level Agreements
• Performs reviews of customers as appropriate throughout the customer’s lifecycle with TD
• Ensures that such records, data, and reviews are prepared for review by auditors and regulators
• Conducts KYC reviews, as required
• Escalates potential causes for concern to management for further action
• Supports implementation activities related to initiatives driven by the applicable specialized function including the development of and maintaining the enterprise’s KYC programs
• Prioritizes and manages own workload to meet KYC Ops requirements for service and productivity and within TD’s risk appetite
• Consistently exercises discretion in managing correspondence, information, and all matters of confidentiality; escalates issues where appropriate
• Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary
• Identifies, recommends, and effectively executes standard practices applicable to the KYC Ops discipline
• Maintains a culture of risk management and control, supported by effective processes in alignment with the Banks' risk appetite
• Is knowledgeable of practices and procedures within own area of responsibility
• Adheres to internal policies/procedures and applicable regulatory guidelines
• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
• Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
• Keeps current on emerging trends/developments and grows knowledge of the business, related tools, and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
• Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate
• Contributes to a fair, positive, and equitable environment that supports a diverse workforce.
• Acts as a brand champion for your function and the bank, both internally and/or externally
• Grows knowledge of the business, related tools and techniques

Benefits

• Growth opportunities and skill development are defining features of the colleague experience at TD.
• Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.
• Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.
• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
• Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
• You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
• We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees