Kroger Personal Finance - Operations Manager

Kroger • Cincinnati, OH

427d

About The Position

The position involves leading the strategic direction of the operations team within Kroger Personal Finance (KPF). The role focuses on developing and implementing programs to achieve significant operational profit targets while embodying the company's core values. The leader will oversee various operational processes and ensure that KPF meets the evolving needs of its customers.

Requirements

• Demonstrated accuracy and attention to detail.
• Demonstrated contract negotiation skills.
• Excellent oral and written communication skills.
• Proven ability to lead multiple projects.
• Strong skills in leadership, interpersonal relationship building, and the development of others.

Nice To Haves

• Bachelor's Degree
• 2+ years procurement experience
• 2+ years category management experience
• 3+ years store management/assistant management experience within Kroger or subsidiaries.

Responsibilities

• Lead the strategic direction of the operations team within Kroger Personal Finance (KPF).
• Develop and implement programs to deliver the budgeted $500M+ in operational profit for KPF and the alternative profit channel.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Develop operational support strategies for prepaid, telecom, money services, credit card, and lottery businesses.
• Direct operational processes and procedures including fixture development, product distribution, and planogramming.
• Evaluate operational processes and procedures for improved execution and efficiencies.
• Develop long-term strategic vendor partnerships to enhance store-level merchandising execution.
• Negotiate favorable terms with vendor agencies for merchandising services across all Kroger divisions.
• Partner with all business lines at KPF to ensure necessary execution at the store level to meet financial targets.
• Identify, develop, and deliver cost controls and efficiencies to achieve operational budgets.
• Review, measure, and report key product/category vendor metrics regularly.
• Anticipate changes to the competitive landscape of operational marketing areas.
• Establish and maintain knowledge of controls and reporting tools regarding regulatory compliance.
• Communicate, promote, and execute KPF operational programs through KPF Sales Managers and division teams.
• Supervise and coach direct reports, complete performance reviews, and provide feedback.
• Travel to meet with internal and external partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food and Beverage Retailers
• Education Level: Bachelor's degree