KP738 - Full-Time House Manager - NYC/ Hamptons

British American Household Staffing • NY

96d • $200,000 - $200,000

About The Position

An UHNW family with three school-aged children, who split their time between NYC and the Hamptons, is seeking a highly capable and polished house manager to start ASAP. This is a full-time opportunity, and the schedule will typically be Monday through Friday, with occasional later evenings and weekends required. The family spends the majority of the year in their primary residence in NYC, and July and August at their additional residence in the Hamptons. As such, candidates should have their own accommodation in NYC, but private accommodation will be provided in the Hamptons (where candidates are welcome to bring their own families/ pets to stay).

Requirements

• US passport, Green Card or EAC
• Demonstrated history of longevity in previous roles
• Exceptional front-of-house sensibilities and a refined understanding of discreet, anticipatory, silent service.
• Polished presence, problem-solving mindset, and commitment to creating exceptional experiences across multiple residences.
• Must be pet friendly - the family has 2 dogs.

Responsibilities

• Deliver an exceptional guest experience with a consistent and elevated standard of execution.
• Focus on quality control in laundry management, ensuring garments are meticulously cared for.
• Lead and mentor a small housekeeping team (2–3 staff per property), fostering excellence and teamwork.
• Identify operational gaps and implement effective training to raise standards uniformly across all properties.
• Manage household inventories and restock essentials like groceries and cleaning supplies.
• Ensure there are fresh flowers and curate flawless table settings.
• Provide general support to ensure a seamless hospitality experience for both family and guests.
• Exhibit a leadership style grounded in positivity, collaboration, and emotional intelligence.

Benefits

• $200k/year salary
• Full family medical, dental, vision insurance
• 401k after 90 days of employment
• Unlimited PTO (to be taken outside of busy periods and coordinated with the family's needs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees