Korean Bilingual Warehouse Process Improvement Analyst

BTI Solutions • Duluth, GA

155d

About The Position

The Korean Bilingual Warehouse Process Improvement Analyst will lead the implementation, configuration, and maintenance of Warehouse Management Systems (WMS) and Transportation Management Systems (TMS) solutions. This role ensures system stability, data integrity, and accurate inventory tracking across all warehouse operations. The analyst will identify and troubleshoot system errors, inefficiencies, and performance issues, ensuring minimal disruptions. Collaboration with IT teams is essential to develop and deploy system updates, patches, and enhancements. The analyst will analyze operational workflows and recommend system improvements to enhance efficiency.

Requirements

• Bilingual in Korean and English.
• 1+ years of experience managing WMS/TMS system in a warehouse or distribution environment.
• Bachelor’s degree in Supply Chain Management, IT, Business, or a related field (or equivalent experience).
• Strong analytical and data evaluation skills with experience in system troubleshooting, process automation, and operational improvements.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) for data analysis, reporting, and documentation.
• Experience working with logistics systems, particularly WMS and TMS.
• Excellent communication and leadership skills to train and support cross-functional teams.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
• Knowledge of warehouse processes, inventory management, and logistics operations.
• Understanding of regulatory compliance and system security protocols.

Responsibilities

• Lead the implementation, configuration, and maintenance of WMS and TMS solutions.
• Ensure system stability, data integrity, and accurate inventory tracking across all warehouse operations.
• Identify and troubleshoot system errors, inefficiencies, and performance issues.
• Collaborate with IT teams to develop and deploy system updates, patches, and enhancements.
• Analyze operational workflows and recommend system improvements to enhance efficiency.
• Monitor key performance metrics (KPIs) and provide tailored data-driven insights to the operations team.
• Develop and maintain Standard Operating Procedures (SOPs) for all WMS-related functions.
• Train and support warehouse staff, operations teams, and management on WMS/TMS best practices.
• Gather feedback from end-users and propose system enhancements based on operational challenges.
• Communicate project updates and system performance to leadership.

What This Job Offers

• Education Level: Bachelor's degree