Korean Bilingual - Logistic/SCM Account Coordinator
About The Position
Provide assistance to the company by responding to clients related to orders and products The duties and responsibilities of this position include, but are not limited to: -Prepare, file, and retrieve sales-related documents such as invoices and PO Status -Manage day-to-day activity and coordination associated with key accounts that include account management, relationship management, order gathering/ coordinating sales completion, sales reporting, and customer communications -Provides customer service and order gathering and management for assigned key and target accounts and general support -Partner with account management teams for administrative support -Works with the account management team and support departments to assist in the creation of reports and sales analysis -Responsible for customer account information staying updated -Responsible for inventory stocks and tracking and monitoring inbound and outbound shipments, gathering promotional orders, and tracking and validating necessary tracking reports and delivery process -Handle internal systems to process, invoice, and manage customer accounts -Update profiles in ERP systems, communicating changes to customers as needed, and maintain accurate pricing/ price sheets, and promotional pricing ( Handling RFQ) -Submit pricing information to the customer and input pricing/ SERVEONE information in the ERP system
Requirements
- Strong communication skills with a problem-solving attitude
- Excellent computer skills ( MS office in particular)
- Organizational and time-management skills
- Hands-on experience with CRM software
- Highly motivated, self-directed, and customer service oriented
- Demonstrate strong attention to detail and a sense of urgency
- Ability to learn and perform multiple tasks in a fast-paced environment
- Ability to work independently as well as in a team environment
- Korean/ English Bilingual is a must for this role
Responsibilities
- Prepare, file, and retrieve sales-related documents such as invoices and PO Status
- Manage day-to-day activity and coordination associated with key accounts that include account management, relationship management, order gathering/ coordinating sales completion, sales reporting, and customer communications
- Provides customer service and order gathering and management for assigned key and target accounts and general support
- Partner with account management teams for administrative support
- Works with the account management team and support departments to assist in the creation of reports and sales analysis
- Responsible for customer account information staying updated
- Responsible for inventory stocks and tracking and monitoring inbound and outbound shipments, gathering promotional orders, and tracking and validating necessary tracking reports and delivery process
- Handle internal systems to process, invoice, and manage customer accounts
- Update profiles in ERP systems, communicating changes to customers as needed, and maintain accurate pricing/ price sheets, and promotional pricing ( Handling RFQ)
- Submit pricing information to the customer and input pricing/ SERVEONE information in the ERP system
Benefits
- Medical insurance/ dental/ vision/ life insurance/ disability insurance, etc. (Health Insurance100% covered, also with family members)
- Paid vacation days
- Visa support (H1B and Green Card)
- 401K(Up to 4% Match)
- Relocation support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
