Korean Bilingual Logistic Billing and Settlement Staff

BTI Solutions • Santa Ana, CA

93d

About The Position

The Korean Bilingual Logistic Billing and Settlement Staff will be responsible for settlement related to the freight forwarding business. This role involves reinforcing relationships with customers and carriers through effective communication, preparing regular settlement status reports for management and stakeholders, and improving settlement processes by developing automated solutions. The position requires accurate customer billing, management of billing corrections, and auditing of carrier freight bills. The staff member will also work with internal technologies and perform ad-hoc reporting as needed.

Requirements

• Bilingual is highly preferred (English/Korean)
• Experience in AR & AP, Invoicing, Customer Service or Transportation/Logistics related experience
• Bachelor’s Degree
• Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
• Effective written and verbal communications skills to communicate with various levels of the organization
• Proficient with Outlook, Microsoft Office applications PowerPoint, Word
• Proficient with Excel, especially v-lookups and pivot tables
• Ability to work overtime when needed

Responsibilities

• Responsible for settlement related to freight forwarding business
• Reinforce relationship with customers and carriers by leading effective and continuous communications
• Prepare regular settlement status report for SDSA management, customer, carriers and headquarters
• Improve the settlement processes by developing automated processes to reduce manual processing
• Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
• Manage, analyze & prepare correction forms for billing corrections in access database
• Review and discuss essential freight documentation that supports charges invoiced and is required for payment
• Use accounting knowledge & work experiences and possess understanding of how Billing functions affect P&L
• Audit carrier freight bills and interpret tariffs and contracts
• Work with the internal technologies required for daily functions
• Investigate and diagnose potential errors and duplicate carrier billing
• Perform ad-hoc reporting, as required
• Perform other job related duties as required

What This Job Offers

• Education Level: Bachelor's degree