Korean Bilingual Lead Care Manager/CalAIM

Korean Community Services • Buena Park, CA

359d • $68,000 - $72,000 • Hybrid

About The Position

Are you passionate about making a meaningful impact on community health? We're seeking a dedicated Lead Care Manager to join our dynamic team. As a Lead Care Manager at KCS, you'll play a pivotal role in providing client-centered, culturally inclusive care to individuals and communities in need. From coordinating comprehensive care across medical, behavioral, and social dimensions to employing motivational interviewing and trauma-informed care techniques, you'll play a pivotal role in fostering well-being and resilience. This position is on-site, no hybrid or WFH.

Requirements

• Bachelor's degree in social work, public health, healthcare management, or a related field preferred.
• 2+ years of experience providing care management services to individuals with complex needs.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Proficiency in utilizing motivational interviewing, trauma-informed care, and harm-reduction approaches.
• Competent in Microsoft Office suite (Word, Excel, PowerPoint, or any necessary programs).
• Bilingual ability preferred.

Responsibilities

• Act as the primary point of contact for coordinating comprehensive care across medical, behavioral, and social facets for patients.
• Conduct initial patient assessments to determine needs and develop personalized care plans.
• Facilitate communication between patients, healthcare providers, and community resources.
• Monitor patient progress and adjust care plans as necessary to ensure optimal outcomes.
• Develop, execute, and continually refine individualized care plans based on patient needs and preferences.
• Oversee a caseload of at least 45 patients per month, including all necessary documentation and intake procedures.
• Utilize the EHR system and any other necessary record-keeping systems for clinical documentation, with a focus on maintaining precision and promptly updating care plan templates and charting.
• Utilize motivational interviewing, trauma-informed care, and harm-reduction techniques to effectively engage with members and support their well-being.
• Track and report on patient outcomes and program effectiveness to help improve services.
• Act as a liaison between members and healthcare providers, community resources, and social services, ensuring their needs are appropriately addressed and advocating on their behalf.
• Remain updated on current best practices in care management to ensure the highest quality of care is being delivered.
• Perform other duties as assigned or required.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Vacation, Holiday, and Sick Leave Pay
• 401(k) Retirement Plan
• Long- and Short-Term Disability Insurance
• Flexible Spending Account
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees