Korean Bilingual Inbound Tracking Staff
About The Position
Why work with us? Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate – measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years , on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions’ largest source of new clients. Google Review 4.4, Facebook Review 4.8 Korean Bilingual Inbound Tracking Staff Responsibilities: Actively monitor shipment and verify delivery of all shipments Creating Daily Tracking Report Enter data upon delivery of the shipment Keep all stakeholders informed of any shipment issues or customer dissatisfactions and work to resolve the issues raised Actively communicate with shipping lines, truckers, freight receivers, and internal related parties including supply chain planners Make tools to manage regular shipment monitoring status and report to upper management, customers, and HQ Perform ad-hoc reporting as required Perform other job-related duties as required
Requirements
- Bachelor’s Degree preferred, High School GED required
- 5+ years of relevant experience in Logistics field and Logistics Analysis preferred.
- Strong understanding of international transportation especially ocean shipping and freight forwarding industry
- Ability to manage within goals by considering in time, budget and business objectives
- Effective oral and written communication
- Strong attention-to-detail, accuracy, problem solving skills.
- Advanced proficiency in MS Office Suite and other applications
- Ability to accomplish tasks in a timely manner.
Responsibilities
- Actively monitor shipment and verify delivery of all shipments
- Creating Daily Tracking Report
- Enter data upon delivery of the shipment
- Keep all stakeholders informed of any shipment issues or customer dissatisfactions and work to resolve the issues raised
- Actively communicate with shipping lines, truckers, freight receivers, and internal related parties including supply chain planners
- Make tools to manage regular shipment monitoring status and report to upper management, customers, and HQ
- Perform ad-hoc reporting as required
- Perform other job-related duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
