Korean Bilingual Freight Forwarding Logistic Operation Associate
About The Position
Why work with us? Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate – measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years , on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions’ largest source of new clients. Google Review 4.4, Facebook Review 4.8
Requirements
- 1–5 years of relevant experience in freight forwarding or logistics operations preferred
- Familiarity with import/export procedures, customs, and warehouse/transportation coordination
- Bilingual in Korean and English preferred
- High school GED required; Bachelor’s degree preferred
- Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
- Strong written and verbal communication, customer engagement, and problem-solving skills
- Self-motivated, organized, and capable of handling high-pressure environments
Responsibilities
- Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)
- Oversee import and export documentation and customs clearance procedures
- Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
- Arrange and track transportation schedules with trucking and shipping carriers
- Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy
- Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)
- Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
- Conduct settlement processes and ensure timely closing of shipments
- Maintain accurate records in internal TMS/ERP systems
- Communicate effectively with customers, vendors, and internal management to resolve issues promptly
- Support problem resolution related to delivery, damage, or loss
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
