Korean Bilingual Business Operations Specialist (17180-1)

JND•Englewood Cliffs, NJ

2d•Onsite

About The Position

To maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director. eCommerce Business performance and operations, delivering recommendations to eCommerce leadership and helping to coordinate strategic projects across teams. This position will work closely with across All categories and Operation teams (Fulfilment, CS, Engineering, EPP/SMB). A strategic project for this role will be to develop a new process for analyzing profit across eCommerce team. Since this position will have much interaction with executive leadership, this position must have strong analytic, communication, and problem-solving skills.

Requirements

Bachelor's degree in Business Management, Economics, Finance, Accounting, or relevant field Required
4+ years of experience in related field required
Korean English Bilingual Required
Analytical and can use professional concepts and company objectives to resolve complex issues in creative and effective ways
Works on complex business and operational issues where analyzing situations or data requires an in-depth evaluation of variables
Exercises judgement in selecting methods, techniques and evaluation criteria to obtain results.
Determines methods and procedures on new assignments and coordinates other's tasks
Must have experience with Microsoft Standard Office Suite; advanced Excel skills required
Experience with Financial analysis to build business cases and to create P&L analysis
Fluency in Korean and English, written and speaking is required
Flexibility and ability to adapt to changing demands and priorities.
Develop and maintain excellent working relationships internally and externally with customer.
Plan, organize, and prioritize multiple assignments and projects.
Review detailed product development, marketing documents and media materials as needed.
Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.
Work independently and in a team environment in order to achieve business objectives, personal and team goals and complete assignments within established time frames and specifications.
The ability to develop tasks and work assignments, based on sometime vaguely defined objectives

Nice To Haves

Experience of working with Telecom, Technology, Consumer Electronics and/or Retail industry is strongly preferred

Responsibilities

Participating in strategic projects and operational initiatives spanning growth, go-to-market, and operational performance enhancement by directly scoping, initiating, planning and executing strategic projects and initiatives for eCommerce business and operation.
Providing in-depth strategic insights and thought based on business analysis
Developing business cases and strategic options based on analysis insights, internal capabilities, financial models, and ROI analysis to support planning initiatives
Prepare executive summary to share business strategies, plans, and deep dives into specific topics as needed / requested.
Monitor eCommerce Business performance and operation, profitability and identify optimizations to improve overall business and operation.
Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments
Conducting financial analysis to meet or exceed revenue and profitability targets.
Continuously monitor the customer experience journey and provide insights to supporting teams to optimize and maximize conversion.