Korean Bilingual Business Analyst

BTI Solutions • Austin, TX

4d

About The Position

Why work with us? Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate – measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years , on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions’ largest source of new clients. Google Review 4.4, Facebook Review 4.8 Korean Bilingual Business Analyst Responsibilities: Support & operate managing IT asset and facility (business phone, AV Asset, etc) for internal customer & users Manage the service and operation for a smooth service and operation for the customer Recognizes, understands, and documents market needs, and working with engineering teams to translate those needs into features and functionality. Assesses product market data by interacting with sales, customer success, and customers. Collaborates with other team like IT, Security, and Finance team to efficienate mobility and workspace management solutions. Understands the competitive landscape and help define competitive strategy. Create and update solution documents, including manuals, marketing contents, and reports Requirements/Qualifications: Bachelor’s degree preferred and/or related work experience One to Three years or more of asset management or corporate employee service operations or project management Proficient with MS offices like excel, word, power point etc Prefers for three or more years of experience in Product Management and enterprise SaaS products support Strong communication and project coordination skills Bilingual(Korean) required

Requirements

• Bachelor’s degree preferred and/or related work experience
• One to Three years or more of asset management or corporate employee service operations or project management
• Proficient with MS offices like excel, word, power point etc
• Strong communication and project coordination skills
• Bilingual(Korean) required

Nice To Haves

• Prefers for three or more years of experience in Product Management and enterprise SaaS products support

Responsibilities

• Support & operate managing IT asset and facility (business phone, AV Asset, etc) for internal customer & users
• Manage the service and operation for a smooth service and operation for the customer
• Recognizes, understands, and documents market needs, and working with engineering teams to translate those needs into features and functionality.
• Assesses product market data by interacting with sales, customer success, and customers.
• Collaborates with other team like IT, Security, and Finance team to efficienate mobility and workspace management solutions.
• Understands the competitive landscape and help define competitive strategy.
• Create and update solution documents, including manuals, marketing contents, and reports

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level