Knowledge Systems Specialist Associate

MSM Technology, LLC

33m

About The Position

Implement, and support Knowledge System Tools. Provide knowledge about the various platforms, from the End User – Power User perspectives. Document roles and responsibilities and provide training. Develop, design and manage content, customizations, forms and custom workflow in selected platforms. Utilize new data sources and new BI solutions. Must have knowledge in .Net, C#, C++ and experience with JAVA, JS, HTML, and CSS as required. Work closely with users and stakeholders to analyze and determine detailed business requirements, goals, and risks to formulate and define technical scope and objectives of projects as they relate to SharePoint solution opportunities. Provide extensive experience creating SharePoint out of the box apps or collaborative tools to include lists, document/form libraries, discussion boards, survey’s, calendars, the ribbon, webparts, workflows, PowerApps, InfoPath, etc., and seamlessly integrate SharePoint with other Microsoft products coordinating across the organization to ensure enterprise solutions are utilized. Perform SharePoint Site Collection Administration to include managing permissions – restrict and revoke access as required. Create, leverage, and manage content types, site columns, lookups and templates for re-use in sites. Determine and create scalable structure for top level, directorate, division, and branch sites. Ensure uniform navigation throughout sites. Manage search scopes and create project / document dashboards. Provide end-user support and encourage user adoption. Act as Tier 1 support for end-users and site designers. Train end-users on basic functionality. Direct users to training material and available resources. Collaborate with organizational trainers to audit knowledge systems training programs of instruction (POIs) in order to ensure efficacy of training with organizational needs. Other related duties as assigned.

Requirements

Bachelor’s Degree in Computer Science or related area
2- 5 years of relevant experience
Must have high-level written and verbal communication skills
Must have an active SECRET security clearance.
Active IAT Level II (CompTIA Sec+)
Must have knowledge in .Net, C#, C++ and experience with JAVA, JS, HTML, and CSS as required.

Responsibilities

Implement and support Knowledge System Tools
Provide knowledge about various platforms
Document roles and responsibilities and provide training
Develop, design, and manage content, customizations, forms, and custom workflow in selected platforms
Utilize new data sources and new BI solutions
Analyze and determine detailed business requirements, goals, and risks
Perform SharePoint Site Collection Administration
Provide end-user support and encourage user adoption
Act as Tier 1 support for end-users and site designers
Train end-users on basic functionality
Direct users to training material and available resources
Collaborate with organizational trainers to audit knowledge systems training programs of instruction (POIs)