Knowledge Manager, Journeyman

Leidos • Odenton, MD

2d • Onsite

About The Position

Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. The Leidos National Security Sector (NSS) combines technology-enabled services and mission software capabilities in the areas of cyber, logistics, security operations, and decision analytics to support our defense and intel customers’ mission to defend against evolving threats around the world. Your greatest work is ahead! The National Security Sector (NSS) seeks qualified and trained Journeyman-level Knowledge Managers, providing on-site support to USCYBERCOM elements, enabling mission success by enhancing information discoverability, streamlining internal communication processes, and improving the sharing and reuse of critical Cyber operational data. As part of the Knowledge Management Working Group (KMWG), individuals will champion organizational learning and decision support through structured knowledge processes, policies, and collaboration tools. This opportunity is in anticipation of a potential future contract award. What you’ll be doing: Provide timely, accurate, relevant Knowledge Management (KM) support to USCYBERCOM J3, Cyber National Mission Force (CNMF), and Joint Task Force-ARES (JTF-ARES), through direct support to development and hands-on implementation of KM strategies, policies, and procedures to improve ability to capture, share, and reuse critical knowledge. Enable implementation of KM strategies and tools in alignment with the USCYBERCOM Chief Knowledge Officer (CKO) and Senior-level on-contract KMs, promoting information sharing of Cyber operational data. Support USCYBERCOM J3 organizational decision making through promotion of culture that streamlines information sharing, discoverability, and policy management. Post, edit, manage, and maintain KM content across classified and unclassified USCYBERCOM websites and portals. Develop consistent, repeatable processes for responding to external and internal Requests for Information (RFIs). Create, manage, and archive documentation and data in compliance with DoD records management regulations, and establish and manage file structures to ensure effective data access and discoverability. Develop and maintain Tactics, Techniques, and Procedures (TTPs) to guide the flow of information, tested through training and exercises. Participate in the Knowledge Management Working Group (KMWG) and relevant KM-focused meetings and training sessions. Assist in defining command-wide KM priorities, mission objectives, and key performance indicators (KPIs); develop performance measures and provide regular progress reporting. Optimize the use of the Workload Management System (WMS) by refining processes for monitoring, task assignment, and collaboration. Analyze existing business processes and recommend technology solutions to improve collaboration, policy management, and operational effectiveness. Identify, promote, and support KM best practices across directorates to build a culture of knowledge sharing and transparency.

Requirements

• Currently active Top Secret/SCI (TS/SCI) security clearance with Polygraph is required for consideration.
• Five to eight plus years’ experience in Knowledge Management, Information Management, or related fields, preferably within the DoD or Intelligence Community working on unclassified and classified networks.
• AA/AS degree, with preference for BA/BS degree, in Knowledge Management, Information Science, Information Systems, Library Science, Business Administration, or related field. Additional years of experience may be considered in lieu of degree.
• Demonstrate strong working knowledge of Knowledge Management frameworks, DoD records management policies, and collaborative technologies (e.g., SharePoint, MS Teams, WMS, JIRA).
• Possess proven ability to manage complex data environments and support cross-functional coordination.
• Demonstrated experience working in high-tempo, classified environments within DoD or intelligence agencies, and possess excellent written, verbal, and visual communication skills with the ability to craft SOPs, TTPs, briefings, and executive documentation.
• Able to work independently and proactively in support of USCYBERCOM J3, CNMF, and JTF-ARES organizational leadership.

Nice To Haves

• Master’s degree in Knowledge Management, Information Science, Information Systems, Library Science, Business Administration, or related field, and ten or greater years’ experience.
• Certified Knowledge Manager (CKM) or equivalent KM training.
• Familiarity with USCYBERCOM organizational structure and operational environment.
• Experience implementing KM tools, conducting process improvement initiatives, or participating in digital transformation efforts.
• Prior experience in Cyber Operations, Intelligence, or Joint Targeting.
• Demonstrated focus on technical content design or theory of design thinking, and implementation of automated workflows and dashboards.
• Experience developing metadata schemas or managing taxonomies.
• Familiarity with Cybersecurity principles or NIST Risk Management Framework (RMF).
• Working-level knowledge of DoD 5015.2 records management standards and KM strategy development.
• Prior participation within USCYBERCOM KM Working Groups or governance bodies.

Responsibilities

• Provide timely, accurate, relevant Knowledge Management (KM) support to USCYBERCOM J3, Cyber National Mission Force (CNMF), and Joint Task Force-ARES (JTF-ARES), through direct support to development and hands-on implementation of KM strategies, policies, and procedures to improve ability to capture, share, and reuse critical knowledge.
• Enable implementation of KM strategies and tools in alignment with the USCYBERCOM Chief Knowledge Officer (CKO) and Senior-level on-contract KMs, promoting information sharing of Cyber operational data.
• Support USCYBERCOM J3 organizational decision making through promotion of culture that streamlines information sharing, discoverability, and policy management.
• Post, edit, manage, and maintain KM content across classified and unclassified USCYBERCOM websites and portals.
• Develop consistent, repeatable processes for responding to external and internal Requests for Information (RFIs).
• Create, manage, and archive documentation and data in compliance with DoD records management regulations, and establish and manage file structures to ensure effective data access and discoverability.
• Develop and maintain Tactics, Techniques, and Procedures (TTPs) to guide the flow of information, tested through training and exercises.
• Participate in the Knowledge Management Working Group (KMWG) and relevant KM-focused meetings and training sessions.
• Assist in defining command-wide KM priorities, mission objectives, and key performance indicators (KPIs); develop performance measures and provide regular progress reporting.
• Optimize the use of the Workload Management System (WMS) by refining processes for monitoring, task assignment, and collaboration.
• Analyze existing business processes and recommend technology solutions to improve collaboration, policy management, and operational effectiveness.
• Identify, promote, and support KM best practices across directorates to build a culture of knowledge sharing and transparency.

Benefits

• Pay and benefits are fundamental to any career decision.
• That's why we craft compensation packages that reflect the importance of the work we do for our customers.
• Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree