Knowledge Management Specialist

Obsidian Solutions Group • Washington, DC

393d • Remote

About The Position

The Knowledge Management Specialist plays a crucial role in managing the flow of information within the Office for Bombing Prevention (OBP) to enhance operational efficiency and effectiveness. This position focuses on ensuring seamless access to knowledge and tools for personnel, improving integration between knowledge sharing and information systems, and developing innovative solutions for capturing and sharing knowledge. The Specialist collaborates with various CISA offices and administers SharePoint security and permissions, contributing to the overall mission of mitigating IED threats and enhancing national security.

Requirements

• 10+ years of SharePoint Administrator/End User experience, including security and permissions management for large user groups.
• Skilled in Drupal, with experience designing graphics and managing web content.
• Familiarity with Microsoft Power Applications, Microsoft Lists, and Google Analytics.
• Proven ability to create user-friendly guides, tutorials, and support tools to enhance knowledge management.
• Previous experience with web content administration and development to support agency-wide digital platforms.
• Demonstrated ability to work across multiple offices and ensure effective information flow and resource availability.

Responsibilities

• Oversee the flow of information within OBP, ensuring seamless integration between knowledge sharing and information systems.
• Collaborate with Cybersecurity and Infrastructure Security Agency (CISA) offices and personnel to improve access to critical knowledge and information resources.
• Administer SharePoint security and permissions for all site content, supporting over 140 users while maintaining file size limitations, quotas, and backups.
• Develop databases and digital tools to enable OBP personnel to find information quickly and efficiently.
• Create tutorials, spreadsheets, and guides to support knowledge sharing and user training.
• Design icons, animations, banners, and other graphics for SharePoint pages and the agency website using Drupal.
• Provide web content administration and web development support to maintain and optimize OBP's digital platforms.
• Utilize Microsoft Power Applications, Microsoft Lists, and Google Analytics to enhance functionality and provide actionable insights for knowledge management.
• Maintain backups and assist with data restoration to ensure data integrity and accessibility.

Benefits

• Competitive compensation package
• Health insurance
• Professional development opportunities
• Flexible work environment
• Family atmosphere
• Support for community involvement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 11-50 employees