Knowledge Management Coordinator
About The Position
The Knowledge Management Coordinator (KM Coordinator) will be a member of the Knowledge Management (KM) department responsible for the day-to-day administration of the team. The KM Coordinator support activities related to the planning, development and execution of knowledge management initiatives across the Firm. The KM Coordinator will have a focus on maximizing the Firm's knowledge management resources and assisting the KM department in facilitating the integration of knowledge management throughout the Firm.
Requirements
- Bachelor's degree from four-year college or university
- A minimum of two years of professional experience in a business or administrative capacity
- Experience supporting knowledge management or similar operational, research, or information-focused roles preferred
- Proficiency in MS Excel, MS Word, PowerPoint and SharePoint
- Strong writing and proofreading skills
- Strong organizational skills
- Strong attention to detail
- Good judgment
- Strong interpersonal communication skills
- Strong analytical and problem-solving skills
- Able to work harmoniously and effectively with others
- Able to preserve confidentiality and exercise discretion
- Able to work under pressure
- Able to manage multiple projects with competing deadlines and priorities
Nice To Haves
- Ability to quickly learn new applications and technologies relevant to KM and to apply such applications and technologies
- Familiarity/knowledge of SharePoint, iManage, NetDocuments, and other systems commonly used in law firms strongly recommended
Responsibilities
- Serve as the primary administrator for the KM collaboration site, the KM department @Sidley page and the various resource pages for KM tools by updating team information and posting appropriate material
- Assist with organization of KM department documentation including ownership and organization of the KM department NetDocuments workspaces
- Assist with preparation of materials for the KM department meetings and other presentations to firm leaders and key decision makers
- Maintain documentation including KM department policies and procedures
- Work with HR to manage the administrative aspects of onboarding new KM team members and departures
- Support the KM department with coordination of schedules for meetings and discussions
- Manage the KM calendar and the KM email inbox and distribute Quest tickets to the appropriate team members
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Professional, Scientific, and Technical Services
Number of Employees
1,001-5,000 employees
