Knowledge Management Analyst

Chenega Corporation • Huntsville, AL

3h

About The Position

Knowledge Management Analyst
Huntsville, Alabama
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
Chronos Operations (CO) is a wholly-owned subsidiary of Chenega Corporation, an Alaska Native Corporation based in Anchorage, AK. Belonging to the Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU), Chronos has a culture rooted in integrity, respect, and exceptional performance. Chronos is headquartered in Colorado Springs, CO, and provides mission-critical services in Advanced Analytics & AI, Software Engineering, Cybersecurity, Information Technology, and Intelligence.
The Knowledge Management Analyst manages knowledge repositories, ensures data tagging, and supports information governance.

Requirements

• Bachelor's degree in science, Technology, Engineering, Mathematics, IT, or business-related programs
• 3+ years of experience in knowledge management or records management, technical documentation, or business analysis
• Must have active Top-Secret Clearance with SCI Eligibility.
• Strong understanding of KM principles and collaboration technologies (SharePoint, Teams)
• Familiarity with records management and governance standards
• Must have high proficiency in the Microsoft Office suite and possess advanced skills and knowledge in programs like Word, Excel, PowerPoint, and Outlook
• Must have an understanding of cloud technologies (e.g., AWS, Azure, GCP, Oracle) and hybrid cloud environments
• Skillful time management and organizational skills to set and meet deadlines.
• Ability to work both independently and within a team.
• Ability to work effectively in a team environment to encourage collaboration, innovation, and continuous improvement.
• Ability to meet minimum clearance requirements.
• Ability to work nights, weekends, and holidays as required.
• Ability to travel up to 10%.

Nice To Haves

• Baseline and Full Computing Environment Certifications for IAT-II IAW DoD 8570.01-M (Security+ certification) desired
• Experience working in secure or classified environments preferred
• Background in federal or DoD IT, cyber, or program environments is a plus
• Program Management Certification desired
• Cybersecurity certifications like CISSP (Certified Information Systems Security Professional), CISA (Certified Information Systems Auditor), or CISM (Certified Information Security Manager) are desired
• Experience using collaborative tools
• Experience implementing KM methodologies that resulted in improved efficiencies or the elimination of waste
• Demonstrated experience developing customized dashboards on SharePoint with linked data sources.
• Experience extracting, transforming, and structuring data to support both exploratory analytics and operational reporting.
• Strong creative and visual storytelling skills with an eye for design, usability, and user experience.
• Use expert knowledge of data visualization tools to deliver information that allows client users to quickly understand data, ask better questions, and take action.
• Possess knowledge and experience with data analysis and data technical expertise in data management, engineering, and science.

Responsibilities

• Design and maintain a centralized knowledge management (KM) framework to support institutional knowledge capture, process transparency, and workflow continuity.
• Develop and curate KM products, including SOPs, decision memos, workflows, process maps, and training repositories.
• Manage collaboration platforms (e.g., Microsoft Teams, SharePoint) to enable secure and efficient information sharing across stakeholders.
• Align KM strategies with cybersecurity and mission assurance priorities, ensuring reusable assets are version-controlled and accessible.
• Support live dashboards and reporting mechanisms for KM metrics using BI tools like Power BI or Tableau.
• Catalog, index, and manage the storage and access of explicit organizational knowledge (e.g., documents, files) to make it easily discoverable.
• Understand the needs of information end-users and construct access paths (e.g., link pages) to facilitate their access to information.
• Track and report on the usage of knowledge management assets and resources to improve the framework and support.
• Integrate KM activities into daily operations and conduct training and outreach to implement and sustain established KM goals and objectives.
• Develop and maintain a framework to assess KM readiness and training supporting ongoing command and staff functions.
• Participate in exercise planning meetings and conferences to coordinate and develop actions and events for exercise participation to stimulate KM training objectives
• Maintaining open lines of communication with a distributed network of supported government customers to facilitate feedback and to enable troubleshooting of any identified knowledge management challenges.
• Contribute to brainstorming meetings and development of new ideas related to improved knowledge management practices in support of designated government customers.
• Other duties as assigned.

Benefits

• At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
• We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level