Knowledge Engineer

Cook Systems • Jacksonville, FL

1d • Onsite

About The Position

Since 1990, Cook Systems —a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent. At Cook, you’ll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off! Summary: We are seeking an experienced Knowledge Management Architect who will develop the infrastructure and processes necessary to capture, share, and utilize organizational knowledge gained through successful system interventions. The role involves overseeing the identification of critical knowledge, its usage, availability, and aligning it with the needs of various business groups. The ideal candidate will facilitate the development of knowledge architecture and standards, partnering with operations staff to ensure the delivery of knowledge and information to appropriate groups.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent work experience.
• A minimum of 7 years of IT and business/industry work experience.
• Expertise in process and data modeling, architectural development methodologies, and IT planning methodologies.
• Strong knowledge of document management, groupware, relational database systems, data warehouse, and data mining.
• Experience in web and systems analysis/development.
• Proven leadership skills with the ability to gain credibility with business leaders and stakeholders.
• Ability to work on high-complexity projects and make informed decisions across multiple technical areas and business segments.

Responsibilities

• Develop and implement infrastructure and processes to capture and share organizational knowledge.
• Oversee the identification and utilization of critical knowledge across business groups.
• Model information sources, flows, and critical paths to understand how information is transformed into knowledge.
• Facilitate the development of supporting knowledge architecture and standards.
• Define an operational framework to implement delivery systems, systems management, and security frameworks.
• Collaborate with IT groups to ensure cohesive cross-functional decision-making.
• Provide leadership in making complex IT and business decisions.
• Coach and mentor junior technical staff, acting as a subject matter expert on high-complexity projects.

Benefits

• Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation’s largest provider networks, you’ll have quality care wherever life takes you.
• Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.
• Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
• Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
• Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.
• At Cook Systems, you’re not just an employee—you’re part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let’s build the future together at Cook Systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level