Knowledge Base Writer
Disability Solutions•Plano, TX
388d
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About The Position
Peloton is seeking a Knowledge Base Writer to enhance its Member Support organization by creating, maintaining, and optimizing the Knowledge Base (KB). This role is essential for developing documentation that supports both internal member support agents and external self-service platforms, ensuring consistent member experiences and promoting self-service capabilities. The Knowledge Base Writer will collaborate closely with cross-functional teams to deliver accurate and user-friendly content aligned with departmental goals.
