Know Your Client (KYC) Case Manager - Assistant Vice President

Deutsche Bank-posted about 1 year ago
$63,000 - $90,300/Yr
Full-time • Mid Level
Remote • Jacksonville, FL
Credit Intermediation and Related Activities
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As a Know Your Client (KYC) Case Manager at Deutsche Bank, you will manage and coordinate KYC due diligence activities for both new and existing client relationships. This role is crucial in ensuring compliance with internal KYC policies and external regulatory requirements, while also supporting the firm's anti-money laundering (AML) initiatives. You will act as a liaison between internal and external clients, providing transparency on the progress of KYC requests and managing the client pipeline effectively.

  • Manage and coordinate KYC due diligence activities for new and existing client relationships.
  • Ensure compliance with internal KYC policies and external regulatory requirements.
  • Perform detailed initial reviews of case files, identifying gaps in KYC submissions from clients and sales teams.
  • Prioritize and manage cases effectively in line with agreed processes and Service Level Agreements.
  • Act as the front office point person for due diligence analysts based in other locations.
  • Document all information, findings, and risk assessments appropriately.
  • Handle sensitive client data confidentially, adhering to data protection rules.
  • Moderate industry experience in AML/KYC and understanding of Investment Banking products.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and analytical problem-solving skills.
  • Previous experience working with near and offshore stakeholders.
  • Proficient with MS Office applications, particularly strong in Excel.
  • Ability to communicate clear and concise requirements with clients and stakeholders.
  • Experience in translating complex policy requirements into simple terms.
  • Strong relationship-building skills with client onboarding Directors, Team Leads, and other departments.
  • Diverse and inclusive work environment.
  • Hybrid working model with in-office and work from home flexibility.
  • Generous vacation, personal, and volunteer days.
  • Employee Resource Groups for community engagement.
  • Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits.
  • Educational resources, matching gift, and volunteer programs.
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