Knoop Bartender

Lodgco Hospitality•Grand Rapids, MI

25d•Onsite

About The Position

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. Join our team today! Canopy by Hilton, a contemporary boutique hotel located in downtown Grand Rapids, is in search of a skilled bartender to support bar operations at Knoop, the hotel's exquisite craft cocktail lounge. If you have a passion for bartending and hospitality and are eager to help create unforgettable experiences for our guests, we look forward to reviewing your application!

Requirements

High School diploma/GED or equivalent experience required.
Minimum 6 months experience working in a bartending role preferred
State-approved alcohol certification
Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service as well as written and oral communication skills.
Must be able to speak, read, write, and communicate in English to adequately perform the duties of the job.
Outstanding organizational and time management skills.
Knowledge of food and beverage principles and practices.
Must be energetic and able to work in a fast-paced environment.
Satisfactory criminal background screening required - Valid driver’s license and safe driving record may be required

Responsibilities

Greets and addresses guests as quickly as possible, presents them with menus and answers questions regarding drink orders and meal preparation as the expert representative of the establishment.
Makes meal and drink suggestions as needed uses suggestive selling techniques.
Takes order, presents check to the cook and prepares beverage as the bartender.
Records all sales using appropriate cash register and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Balances all checks and completes closing paperwork at the end of the shift.
Serves order as soon as ready in a professional and pleasant manner. Makes sure proper garnish is on drink/plate before serving. Presents check to guest for payment.
Continuously checks on the needs of guests in bar area bussing counter and pouring beverages.
Responds in a proactive manner to any guest concerns to resolve.
Completes side work to include preparation of garnishes, polishing/rolling silverware, stocking liquor, beer and additional beverages, and glasses, sweeping and cleaning as directed by supervisor. Practices “clean as you go” method, and sanitation standards.
Reports all tips received on a daily basis and records them on a tip declaration sheet.
Assists with room service duties as necessary
Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
Ensure knowledge of menu and all food products and daily specials
Uses guest’s names whenever possible and learns guest preferences.
Attend meetings/training as required by management.
Performs any other duties as requested by supervisor.