Kitchens Onboarding Manager - New York, NY

CloudKitchens•New York, NY

10h•$100,000 - $125,000•Onsite

About The Position

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price. We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains. What you’ll do Oversee all aspects and optimization of ongoing kitchen onboarding processes in new and existing delivery hubs across regions. Post-occupancy scope: get customers’ kitchens ready to operate, including permits and equipment layout/buildout. Liaise between City GM, Facility Manager, Design, Construction, OB team members, External Contractors and Licensee, amongst others, to complete all onboarding requirements. Manage space planning (Kitchen floor plan incorporating licensee FSE). Manage kitchen improvements: source scope and costs and communicate to customers. Upon approval, coordinate execution and communicate completion to customers and internal stakeholders. Manage building permits – major tenant improvements. Partner with operators to submit operational/health permits, schedule inspections and follow through approvals. Maintain constant visibility for local market stakeholders. Strong people manager: allocate resources and staffing. Manage team of project coordinators and centralized drafters to complete kitchen onboardings in the region. Source and hire drafters and project coordinators as required. What we’re looking for Bachelor’s degree preferred. 3–5 years within commercial real estate, retail, hospitality, or F&B construction. Ability to support multiple concurrent projects and stakeholders. Strong communication, organization, and problem‑solving skills. Experience working in fast‑paced environments requiring adaptability and initiative. Why join us Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500B - $1T by 2030. Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success. What else you need to know This role is based in our New York City office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

Requirements

3–5 years within commercial real estate, retail, hospitality, or F&B construction.
Ability to support multiple concurrent projects and stakeholders.
Strong communication, organization, and problem‑solving skills.
Experience working in fast‑paced environments requiring adaptability and initiative.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Oversee all aspects and optimization of ongoing kitchen onboarding processes in new and existing delivery hubs across regions.
Post-occupancy scope: get customers’ kitchens ready to operate, including permits and equipment layout/buildout.
Liaise between City GM, Facility Manager, Design, Construction, OB team members, External Contractors and Licensee, amongst others, to complete all onboarding requirements.
Manage space planning (Kitchen floor plan incorporating licensee FSE).
Manage kitchen improvements: source scope and costs and communicate to customers. Upon approval, coordinate execution and communicate completion to customers and internal stakeholders.
Manage building permits – major tenant improvements.
Partner with operators to submit operational/health permits, schedule inspections and follow through approvals. Maintain constant visibility for local market stakeholders.
Strong people manager: allocate resources and staffing.
Manage team of project coordinators and centralized drafters to complete kitchen onboardings in the region. Source and hire drafters and project coordinators as required.