Kitchen Team Leader

Chick-fil-A•Allen Park, MI

26d

About The Position

This position requires you be at lease above the age of 18. A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. The tract data and drive results!!!! They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. Position Type: Full-time 8 hour or 10-hour shift Opening/Closing bonus Our Benefits Include: A fun work environment where you can positively influence others Flexible scheduling (and closed on Sundays) Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities Competitive pay Employee Meal Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Requirements

Smile
Must be 18 years+
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Reliable transportation
Ability to work in a fast-paced environment
Strong people skills with a desire to serve Team Members
Strong commitment to superior customer service
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility

Nice To Haves

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Responsibilities

Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Count drawers and finalize day
Design line-ups
Ensure Food safety is being followed
Excellent communication skills, both written and spoken