Kitchen Supervisor

Hilton•Indianapolis, IN

32d

About The Position

The Food & Beverage Manager performs a key role on the hotel team by ensuring employee and guest satisfaction in every aspect of the food and beverage operation. By promoting an environment of hospitality, cleanliness, quality, accuracy, and engagement, the Food & Beverage Manager is responsible for cultivating a best-in-class culture.

Requirements

Must be able to speak, read, write and understand the primary language(s) used in the workplace
Requires good communication skills, both verbal and written
Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer
Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required
Strong administrative skills, to include business writing, mathematics for basic accounting and knowledge of Microsoft Office programs
Ability to stand and walk for hours at a time
Must be able to lift up to 50 pounds
Understand this role requires grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity.
Ability to work calmly under stressful situations
Ability to maintain high level of guest satisfaction is in absolute requirement for this position

Nice To Haves

Some college and/or advanced training in food operations preferred

Responsibilities

Oversee the day to day operations of the specified Restaurant & Bar
Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions
Achieve and maintain budgeted revenues as instructed by the Director of Food & Beverage
Maintain labor cost to meet or exceed budget through effective staff scheduling and labor management
Train staff in operational standards and follow-up on that training to ensure levels of service are maintained
Establish and achieve quality and guest satisfaction goals
Maintain set food and liquor costs
Maintain a floor presence during needed meal periods to ensure optimal guest service
Conduct routine brand standard audits designed to ensure optimal service execution
Complete additional duties as assigned by hotel leadership