Kitchen Staff

Chick-fil-A Troup Highway•Tyler, TX

13h•Onsite

About The Position

Come be part of our award winning team, and one of the most trusted and loved brands! We're looking for friendly, driven, and helpful people to help our restaurant continue its success. Role Summary: To prepare, cook and present food safely, quickly and efficiently, with the key aim of delivering food to our customers within 90 seconds. At Chick-fil-A, the kitchen staff role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds. Come be a part of one of the most respected and successful brands in the Nation. Locally owned and operated---Troup HWY (Tyler TX) We are looking to add motivated people who are passionate about serving and desire to work in an environment where excellence is rigorously sought after. A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business.

Requirements

Available to work a minimum of 10- 15 hours per week
Understand the expectation of Chick-fil-A customer service standards and operational excellence.
Great attitude
Hard working
Dependable
Honest
Team-player
Positive attitude & role model
Responsive to team’s needs
Takes initiative
Works to serve others
Motivated to grow and to learn
Great verbal communicator
Outgoing/friendly/patient
Desire for ongoing training/education
Detailed & keenly observant
Passion for procedural discipline
Able to lift 40 - 60 pounds on a consistent basis
Available to work a minimum of 25 hours per week
Understand the expectation of Chick-fil-A customer service standards and operational excellence

Responsibilities

Prepare, cook and present food safely, quickly and efficiently, meeting our standards
Assist in keeping the kitchen clean, hygienic and tidy, at all times
Keep up to date with current promotions and new products
Work safely around kitchen equipment and report any maintenance issues to the Manager on Duty or Kitchen Supervisor
Maintain personal knowledge by completing in-house training to include annual re-certification
Always adhere to all company policies and procedures
Be involved and contribute at team meetings
Carry out instructions given by the management team and operator
Protect the interest of the operator
Read, understand and comply with all parts of the Team Member Handbook
Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
Deliver portions that are correct and meet all weight and presentation expectations.
Execute FIFO (First In, First Out) model is being followed.
Protect the customer experience by ensuring packaging, food presentation and quality is top level.
Appropriately handle all customer issues and play a positive role in customer recovery.
Show up on time, have a great attitude and work hard for your entire shift.
Constantly improve yourself by finding ways to do your work better and faster.
Proactively pursue the certification process and look for opportunities to be cross-trained.
Be responsible to fill your shift if you are not able work.
Ensure your appearance is in compliance with the Handbook
Be a team player
Display good stewardship and a sense of ownership for the business
Back of the House (BOH) -- Use holding and timing system and batch numbering on holding pans and in the chute system.
BOH -- Track waste and store according to procedure.