Kitchen Operations Manager

Greater Bergen Community Action • Jersey City, NJ

90d

About The Position

The Kitchen Operations Manager, Food and Nutrition, is responsible for overseeing and managing all kitchen operations and delivery logistics. This includes purchasing food and supply stock, making critical decisions regarding daily production and delivery, and leading the development, implementation, and oversight of processes that ensure efficient and high-quality kitchen and delivery operations. The role requires a balance of operational leadership, logistical coordination, and a strong commitment to food safety, quality, and customer satisfaction.

Requirements

• Bachelor’s degree in culinary arts, Food Service Management, or a related field (and/or equivalent experience).
• Minimum of three years (3) years of management experience in kitchen or food service operations.
• Strong knowledge of food safety standards, health codes, and sanitation practices.
• Experience with inventory management, purchasing, and cost control.
• Excellent organizational, problem-solving, and decision-making skills.
• Ability to manage and motivate a diverse team in a fast-paced environment.
• Strong communication and interpersonal skills.
• Proficiency in scheduling and production software, inventory systems, and nutritional software.
• ServSafe Manager Certification required.
• Certified ServSafe Instructor/Proctor credential or willingness/ability to obtain within three months of hire.
• Strong communication skills – oral, written, and presentation.
• Knowledge of USDA Childcare guidelines (CACFP), USDA meal patterns, and food safety standards.
• Proficient computer skills – Microsoft applications and knowledge of nutrient analysis programs.
• Valid driver’s license with good driving history and insurability. Use of one's own vehicle for self-transportation. Local travel required.

Nice To Haves

• Multi-linguistic ability: Spanish/Arabic/Bengali a plus

Responsibilities

• Oversee daily kitchen operations, ensuring food preparation and production meet quality and safety standards.
• Manage and optimize delivery logistics to ensure timely and accurate distribution of meals.
• Supervise the purchasing of all food, ingredients, and supply stock while maintaining budget and cost controls.
• Provide leadership and direction to kitchen staff, including training, scheduling, and performance management.
• Make critical operational decisions regarding production and delivery timelines.
• Develop, implement, and monitor standard operating procedures for kitchen and delivery processes.
• Ensure compliance with health, safety, and food service regulations.
• Collaborate with the Food and Nutrition leadership team to improve efficiency, quality, and service outcomes.
• Track and report on inventory levels, kitchen performance, and operational metrics.
• Maintain knowledge and adherence to Head Start Professional Performance Standards (HSPPS) related to food and nutrition, and provide support to staff.
• Collaborate in the development and maintenance of all program menus, procurement processes, and procedure manual with the Director, Food and Nutrition.
• Provide coaching of Child and Adult Care Feeding Program (CACFP) to all involved individuals in relation to food production and compliance.
• Ensure all food allergies are adhered to and meals provided are wholesome and safe.
• Collaborate with purveyors to coordinate all orders and distribution of products.
• Develops and disseminates food, paper, milk, and bread specifications. Analyze upon return for cost, product quality, and feasibility to develop a 4-week menu cycle.
• Works with the Director, Food and Nutrition, to develop expansion strategies for all Food and Nutrition Programs at GBCA.
• Coordinates the provision and delivery of nutritional meals to internal community service programs and catering for special events.
• Is responsible for on-site visits to all Head Start/Early Head Start facilities to ensure that compliance and licensing standards are being maintained.
• Performs other relevant duties as assigned.

Benefits

• Comprehensive Healthcare - Medical, dental, and vision
• Paid holidays, vacation, and sick time
• Life insurance equal to one time your annual compensation
• Retirement account participation - 403(b) and 403 (b) Roth, employer match after 1 year of employment
• Participation in tax savings accounts - medical, dependent care, and commuter transit

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees