Kitchen Manager-H-E-B: True Texas BBQ (South ATX)

HEB•Austin, TX

11d•Onsite

About The Position

H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31 billion. We're known to lead the way with creative new concepts, and now we're in the Restaurant & Bar business, combining exceptional food and outstanding service for a distinctive, yet familiar neighborhood dining experience. As a Kitchen Manager, you'll ensure your team focuses on providing excellent customer service in Restaurant Operations. You'll oversee the menu and kitchen areas, and perform supervisory responsibilities, including scheduling, training, and Partner development. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... ability to execute high-volume production while fostering teamwork Restaurant-wide? HEAD FOR BUSINESS... expertise / creativity to achieve, sustain a competitive advantage? PASSION FOR RESULTS... an entrepreneurial spirit, willing to take risks that mean success for H-E-B?

Requirements

leadership experience
advanced communication and customer service skills
a model of hospitality; a sense of urgency
1+ years equivalent combination of professional culinary training / experience
Completion of internal School of Retail Management (SORM)
Experience leading in a complex work and team environment
Experience in ordering, inventory maintenance, shrink control, and customer service
Ability to execute high-volume production
Ability to maintain efficient operations and troubleshoot equipment malfunctions
Ability to supervise, train / cross-train staff
Ability to work a flexible schedule, including opening, closing, weekend, holiday shifts

Nice To Haves

Proficiency in H-E-B systems (XPTR, DSD, IMS, CICS2, POS, Excel)

Responsibilities

Directly supervises Partners
Trains / manages staff; supervises / coordinates all related culinary activities
Plans, assigns, and directs work; assists with appraising performance; rewards and disciplines employees
Oversees daily job responsibilities for all department Partners
Estimates food consumption; requisitions / purchases food
Frequently performs hourly Partner processes and duties in a proficient manner
Responsible for the kitchens financial performance; executes budget
Executes menu items
Ensures / coaches to overall cleanliness, sanitation, and safety of all areas
Works closely with Partners to ensure cleanliness and sanitation requirements of all venues meet SOP, QA and ORT standards.
Oversees proper receiving, storage, rotation, and pars for all items within department
Maintains consistent food specifications, including taste, appearance, presentation, portion control, and quality utilizing VTA standards
Certified Food Safety Manager, AST Certified
Ensures sanitation compliance in food preparation areas; performs CIRs for department
Oversees and monitors shrink