Kitchen Manager
About The Position
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. Position Summary: The Kitchen Director role is the organizational leader who sustainably grows the health of the local brand and restaurant with a focus on the Back of House Team.
Requirements
- Fluent English
- Ability to stand for long periods of time
- Ability to lift 30+ lbs regularly
- Serv-safe Certified
Responsibilities
- Embodies restaurant and company mission and vision
- Creates long-term organizational goals for growth with DOO
- Communicates mission, vision and goals to organization and team
- Assesses food safety and quality regularly and creates & owns systems and processes that support improvement.
- Maintains equipment & supply ordering
- Regularly explores pathways updates & ensures team is aligned
- Plans long-term employee development and team growth
- Builds intentional relationships encouraging two-way dialogue
- Motivates team to achieve departmental goals
- Completes interviews for department
- Coaches Managers primarily to coach and develop Supervisors
- Conducts weekly Manager meetings or 1-on-1's
- Conducts leadership development as needed to grow talent pipeline
- Facilitates and innovates organizational training and development plans for continuous improvement and growth
- Analyzes monthly business trends (FCR, IPO, Food Cost, Labor Cost, Data)
- Analyzes and utilizes customer metrics (CEM, Servicepoint)
- Analyzes daily and weekly data (Hotschedules, Cares)
- Analyzes monthly data (Food Cost, Labor Cost, Budgets)
- Analyzes quarterly and weekly business trends
- Tracks waste
- Creates long-term plans to drive results
- Creates long-term plans to achieve organizational goals
- Creates and stewards focused space to accomplish projects and operations work
- Leads and champions organizational change and innovation
- Creates streamline systems for LEAN efficiency
- Coordinates projects for implementing systems with team
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Food Services and Drinking Places
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
