Kitchen Manager

Chick-fil-A•Middle River, MD

33d

About The Position

Chick-fil-A Martin Plaza is seeking a leadership professional who wants to bring their experience to our growing businesses. But even more, we are looking for leaders who care for people and want to positively impact our team members and guests. We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their character and skills and those around them. This includes high-level hospitality and business experience, coaching, and overall leadership savvy. The responsibility of our Kitchen Manager is to oversee the production of the highest quality food with precision and accuracy, continually observing and implementing the proper quality-assurance and food-safety procedures. Role Summary: Managers are the restaurant leaders who ensure excellence in all areas. They have an expert knowledge of their area as well as an advanced knowledge of every area in the store. They actively seek to take initiative in improving their area of responsibility, utilizing all available resources. They are tasked with always having a total store focus, seeking to lead the team to delivering quality food and service at all times. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Requirements

Exemplify Core Values of the Store
2 years of relevant Management Experience
Must be able to lift up to 50 lbs, work on your feet for extended periods
Proven ability to lead in quick paced environments as part of a team
Be able to work quickly and efficiently
Be able to follow Food Safety and cleanliness guidelines
Be able to maintain proper quality parameters

Responsibilities

Foster strong working relationships with other Managers and Directors in pursuit of excellence in operations and financial stewardship
Be the primary driver of Great Food, Fast & Accurate Service, Genuine Hospitality and departmental LEAN strategy.
Supervision of team members to include scheduling and performance management
Manage, track, and communicate Team Member discipline as necessary
Prepare and execute Team Member assessments as required
Oversee completion of goals.
Motivating team members during demanding service periods
Ensure coordination between front and back leaders
Assumes responsibility of opening and closing the store
Responds to customer concerns
Other duties as required