Kitchen Equipment Technician (Hot Side)

Tech-24 A Commercial Food Service Repair Company Inc•Houston, TX

1d•$28 - $35

About The Position

As part of the UST team and broader Tech24 network, the Foodservice (Hot-Side) Technician is responsible for diagnosing, maintaining, and repairing commercial cooking equipment at customer locations. This role requires strong troubleshooting ability, mechanical aptitude, and a commitment to delivering excellent customer service. Technicians work independently in the field, ensuring kitchen equipment operates safely and efficiently to minimize downtime and support business continuity.

Requirements

3+ years of commercial cooking equipment repair experience preferred
Valid driver’s license with a clean driving record required
Strong gas and/or electric troubleshooting experience
Solid understanding of mechanical systems and electrical components
Excellent customer service and communication skills
Ability to work independently with minimal supervision
Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
Ability to climb ladders, work from heights, and crawl in tight quarters
Own industry standard hand tools
Willingness to participate in an on-call rotation as needed

Responsibilities

Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
Perform preventative maintenance to ensure safe efficient equipment operations
Test components and verify proper operation after repairs
Accurately document service calls, parts used, labor hours, and customer interactions in company system
Clearly communicate repair status, recommendations, and timelines to customers
Manage truck inventory to ensure proper parts and tools are stocked
Respond to service calls in a timely and professional manner
Represent the company with professionalism while delivering high-quality customer service
Follow all safety regulations and company policies
Participate in ongoing technical training and professional development opportunities
Participate in on-call rotation as assigned