A Luxury Hotel on Kauai, Hawaii - Experience working at this sophisticated luxury oceanfront destination situated on world-famous Poipu Beach, on the sun-kissed south shore of the Hawaiian island of Kauai. Inspired by the spectacular sunsets, colorful native flowers and vibrant sea life of Kauai, Koa Kea Hotel & Resort captures the natural essence of luxury island adventure. At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay. Are you ready to take your career to the next level? Apply Today! Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment Job Description what you will accomplish Maintain warm, hospitable guest relations in all guest contact. Responding to individual guest needs as they occur. Greet all guests in a warm and enthusiastic manner. Write and execute prep lists for responsible station. Prepare menu items as ordered. Ensure the quality and presentation of the menu items going to the guests are checked prior to release to the server. Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner. Thoroughly completes projects and assignments professionally with care. Prepare all set-up items for the next shift Maintain all health and safety standards. Other duties as assigned. Report all items in need of repair to supervisor and maintain equipment used in work. Protect guest safety and well-being. Adjusts to high pressure conditions and is open to change. Assumes responsibility for personal growth and development. Conducts him/her self (acts and dresses) professionally at all times; sets standards for all. Expresses ideas and conveys information clearly, effectively, and professionally. Works to resolve disagreements and is respectful of peers and co-workers. Scrupulously follows all Ko’a Kea Hotel & Resort policies and procedures.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees