Maintain warm, hospitable guest relations in all guest contact. Responding to individual guest needs as they occur. Greet all guests in a warm and enthusiastic manner. Write and execute prep lists for responsible station. Prepare menu items as ordered. Ensure the quality and presentation of the menu items going to the guests are checked prior to release to the server. Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner. Thoroughly completes projects and assignments professionally with care. Prepare all set-up items for the next shift Maintain all health and safety standards. Other duties as assigned. Report all items in need of repair to supervisor and maintain equipment used in work. Protect guest safety and well-being. Adjusts to high pressure conditions and is open to change. Assumes responsibility for personal growth and development. Conducts him/her self (acts and dresses) professionally at all times; sets standards for all. Expresses ideas and conveys information clearly, effectively, and professionally. Works to resolve disagreements and is respectful of peers and co-workers. Scrupulously follows all Ko’a Kea Hotel & Resort policies and procedures.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees