Mill Creek Kitchen Assistant Manager (KAM)

McMenamins•Mill Creek, WA

5d•$17 - $27•Onsite

About The Position

The primary responsibility of Kitchen Assistant Manager is to oversee all kitchen operations under the guidance of the Pub Manager and District Manager. Duties include, but are not limited to; Assist in overseeing, training, other kitchen staff on duty; adhering to and enforcing portioning guidelines; consistent communication with the Pub Manager; enforcing and adhering to McMenamins policies and procedures; ensuring food is expedited in a timely manner; and overseeing product quality and presentation. maintain, and breakdown service and work areas so that they are well stocked and organized for efficient and safe service; regulating labor; overseeing side work; cleaning duties; supervise and train staff; administrative duties as assigned by manager (i.e. scheduling, payroll, etc.); effectively dealing with personnel and customer service issues as they arise; count and distribute tip pool; The Assistant Manager will be expected to be able to perform the responsibilities of each other non-management position in the kitchen (i.e. prep cook, line cook, and dishwasher). The Assistant Manager must be available to help solve & troubleshoot any problems that come up during the course of a shift and fill in for the head manager when they are on vacation. The Assistant Management position can be hard physical work and this job also takes mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment. The AM must also have the ability to work well independently and also as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Head or General Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties as assigned by the Manager on duty.

Requirements

Obtain and maintain current food handlers card
Previous management related experience
Ability to accurately handle cash and work with numbers
Excellent customer service & communication skills
Flexible schedule including evenings, weekends and holidays required
Ability to remain calm and focused in a high volume, deadline oriented work environment
Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
Ability to effectively manage others in a positive and professional manner
Must have a value for diversity and the ability to work with individuals from different backgrounds
Provide excellent customer service in a high volume environment
Handle complaints in a professional and positive manner
Work in & around a hot kitchen
Work for long periods on feet including frequent walking, stair climbing and working outdoors in varied weather conditions as necessary
Repetitive movement such as pushing, pulling, bending, some twisting and stooping
Fine hand manipulation including handling small and large objects, computer keyboard usage, writing, chopping and use of kitchen equipment, etc.
Ability to communicate clearly
Be positive, polite, and cooperative with co-workers, managers, vendors, and customers
Work around various heat sources, including grills, broilers, and hot-oil fryers
Work with and around sharp objects, including knives & slicers
Work with chemicals and used in cleaning and sanitizing
Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service
Each employee is expected to come to work ready to have fun and be a positive force
YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION

Responsibilities

Assist in overseeing, training, other kitchen staff on duty
Adhering to and enforcing portioning guidelines
Consistent communication with the Pub Manager
Enforcing and adhering to McMenamins policies and procedures
Ensuring food is expedited in a timely manner
Overseeing product quality and presentation
Maintain and breakdown service and work areas so that they are well stocked and organized for efficient and safe service
Regulating labor
Overseeing side work
Cleaning duties
Supervise and train staff
Administrative duties as assigned by manager (i.e. scheduling, payroll, etc.)
Effectively dealing with personnel and customer service issues as they arise
Count and distribute tip pool
Perform the responsibilities of each other non-management position in the kitchen (i.e. prep cook, line cook, and dishwasher)
Help solve & troubleshoot any problems that come up during the course of a shift
Fill in for the head manager when they are on vacation
Report any safety concerns to Head or General Management
Keep current on all company events, history, and products
Other duties as assigned by the Manager on duty