Kitchen and Bath Designer

Super Home Surplus•Madison, TN

40d

About The Position

Primary Objective: Provide excellent customer service while working directly with customers and patrons by greeting them, helping them find what they want or need, and ensuring they are satisfied with their purchase and experience in our store. Essential Functions of Position Qualify client based on client’s wants, needs, desires and investment dollars available Discuss and identify clients design style Create design solutions, plans, quotes and purchase orders Accurately check designs and orders Discuss product details and expectations Establish, develop and maintain business relationships with existing and prospective customers Maintain assigned areas of the store to ensure cleanliness and proper presentation for customers Perform other duties as assigned

Requirements

Knowledge of Company policies, procedures, and overall mission and vision
Knowledge of Sales, construction and design
Knowledge of Interior products and cabinetry construction
Knowledge of Design software, such as 20/20 design
Skilled in Interpersonal communications that allow for effective qualification of prospective clients
Skilled in Active listening by giving full attention to what others are saying, asking appropriate questions and not interrupting at inappropriate times
Skilled in Efficient problem-solving
Skilled in Time management, organization and written communication
Skilled in Customer service – manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments
Ability to Build trusting clients relationships and effectively communicate throughout the design/sales process
Ability to Read blue prints and field measure
Ability to Handle client product questions and walk them through the remodel and new construction process
Ability to Prioritize, accurately multi-task and adhere to any deadlines set
Ability to Drive and close sales
Ability to Keep up with design trends and product updates
Ability to Learn in a fast paced and friendly environment
BS Degree in interior design or related field
3+ years of experience in kitchen/bath design
5+ years of customer service and sales experience

Responsibilities

Qualify client based on client’s wants, needs, desires and investment dollars available
Discuss and identify clients design style
Create design solutions, plans, quotes and purchase orders
Accurately check designs and orders
Discuss product details and expectations
Establish, develop and maintain business relationships with existing and prospective customers
Maintain assigned areas of the store to ensure cleanliness and proper presentation for customers
Perform other duties as assigned