KIOSK ATTENDANT - 10 HR

Hollywood Casino at The Meadows • South Strabane Township, PA

7h • Onsite

About The Position

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Requirements

• High School Diploma or equivalent required.
• Must have excellent written and verbal communication skills; must be fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have strong computer skills.
• Must possess excellent customer service and interpersonal skills.
• Must have basic math skills, including the ability to add, subtract, multiply, and divide.
• Ability to move effectively and efficiently around work area.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.

Nice To Haves

• General cashiering background or prior money handling experience strongly preferred.

Responsibilities

• Responsible for filling, balancing, and dropping all kiosk machines assigned per shift.
• Performs daily maintenance, cleaning, and servicing of kiosk machines.
• Reports issues surrounding the kiosks to Kiosk Lead.
• Responsible for buys, transfers, and exchanges with the Main Bank.
• Monitors daily activity of machine status on the Cage X-Change Manager.
• Researches all shift variances and reports problems to Kiosks Team Lead.
• Works directly with TDN services on all machine maintenance and upgrades.
• Scans TiTOs, handles jackpots, and generates all shift reports for balancing purposes.
• Responsible for short pays and kiosk customer disputes.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Benefits

• competitive Total Rewards package
• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED