Kinney Homecare Customer Service Representative

KPH Healthcare Services • Town of Camillus, NY

117d • $15 - $17

About The Position

The position is responsible for Receptionist activities as well as patient insurance verification. The individual will answer phones as necessary and ensure a positive first impression by greeting customers with exceptional customer care.

Requirements

• Minimum: High School Diploma or GED
• Preferred: 0-1 years previous experience in related position
• Preferred: Previous Healthcare or DME experience

Responsibilities

• Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
• Verify all types of insurance and assist in creative financing when no insurance is available
• Set up initial paperwork
• Pre-qualify customers for reimbursement purposes
• Answer phone calls in a professional manner
• Project a positive first impression by greeting customers with exceptional customer care
• Computer input to include new patient data and various patient updates
• Unpack shipment when received and stock shelves as required

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees