Kinetic Consumer Retention Specialist
Windstream•Dalton, GA
398d•Remote
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About The Position
The Kinetic Consumer Retention Specialist role is focused on customer advocacy and retention, ensuring that customers remain satisfied with their Kinetic products and services. This position involves handling customer inquiries, particularly from those at risk of disconnecting, and providing solutions to retain their business. The specialist will work remotely, utilizing various tools to log customer interactions and resolutions while promoting Kinetic's offerings.
