The Bilingual Sales Order Coordinator will serve as the primary point of contact for our door-to-door sales representatives and national agents, providing support to ensure smooth and accurate order processing.
Requirements
Strong analytical skills
Fluency in English and Spanish (spoken and written)
Excellent communication skills, with the ability to build and maintain effective relationships with internal stakeholders
Detail-oriented and highly organized
Ability to work independently or as part of a team
Strong problem-solving skills and the ability to adapt to changing business environments
Nice To Haves
Knowledge of Sales Rabbit, WinCare, DCRIS, KSF, UQUAL, GIS and Smartsheet is preferred but not required
Responsibilities
Handle inbound support calls from sales representatives and agents regarding order entry and processing.
Perform off-line tasks to monitor and manage pending orders, ensuring timely completion and submission through operational workflows.
Partner with cross-functional teams to address issues that could impact order fulfillment or the customer experience.
Maintain a high standard of professionalism and support to enable sales teams to focus on the customer relationship.
Benefits
Medical, Dental, Vision Insurance Plans
401K Plan
Health & Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans