Kiehls - - Kiehls Customer Representative - WOODFIELD-WFD - SCHAUMBURG, IL
About The Position
Kiehl's Since 1851 was founded as an old-world apothecary in New York City. Today, our nature inspired, scientifically proven skincare formulas feature ingredients sourced from all over the world. At Kiehl's we also have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own communities - and that is why you'll find unique philanthropic initiatives in each of our stores across the nation. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl's! Here's how we set you up for success: A mentor will welcome you to the Kiehl's family and personalize a training plan for you Your onboarding experience will fully immerse you in Kiehl's history, mission, and values With access to our digital platform, Kiehl's Academy, you'll learn all about our brand, products and services and feel empowered to hit the sales floor running Here's how you'll succeed: Get to know your customers and build strong relationships with them and everyone in your store Express your passion for skincare: Inspire customers with products and trends through demonstrating products and sharing expert tips Be a Kiehl's Ambassador in your local community to spread brand love, build relationships and drive sales Achieve individual sales goals and contribute to team sales objectives Take pride in your shop by maintaining the cleanliness and organization of stock to best represent the brand Participate in all trainings and continue to develop your product knowledge and education Here's why you should apply: You're passionate about skincare and love serving and educating customers You're a “people person” who is curious, empathetic, a team player, and loves to learn Retail sales and service experience is preferred but is not required Kiehl's is a proud brand in the L'Oreal Luxe portfolio. As a division of the world's leading beauty company, L'Oréal Luxe products are available at department stores, cosmetics stores, travel retail, brand boutiques and dedicated e-commerce websites.
Requirements
- You have a high school diploma or equivalent
- You possess strong written and verbal communication skills
- You are comfortable performing skin care services on customers' faces (as necessary and when dictated by customer and business needs) after being trained on all proper protocols to do so
- You have a flexible work schedule which includes nights, weekends, and holidays
- Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
Nice To Haves
- Retail sales and service experience is preferred but is not required
Responsibilities
- Get to know your customers and build strong relationships with them and everyone in your store
- Express your passion for skincare: Inspire customers with products and trends through demonstrating products and sharing expert tips
- Be a Kiehl's Ambassador in your local community to spread brand love, build relationships and drive sales
- Achieve individual sales goals and contribute to team sales objectives
- Take pride in your shop by maintaining the cleanliness and organization of stock to best represent the brand
- Participate in all trainings and continue to develop your product knowledge and education
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
