Kid Zone Lead

In-Shape Solutions LLC•Rocklin, CA

15h•Onsite

About The Position

The Kid Zone Lead is a part of our club’s leadership team and is responsible for creating a clean, safe, and enjoyable environment for our little members and Kid Zone team members. With a genuine passion for working with children, our Lead oversees daily operations of the Kid Zone programs, staff scheduling, onboarding, and all program oversight. The Kid Zone Lead serves as a primary point of contact for parents and guardians, ensuring consistent communication and high-quality experiences for our little members and families. By developing a well-trained, accountable, and supportive team, the Kid Zone Lead directly contributes to positive little member experiences, member trust, and overall member satisfaction.

Requirements

Pre-school or day care experience desired
Flexible/positive attitude in meeting and exceeding our members’ expectations
Patience and creative energy to work with children as well as a high tolerance for childhood behaviors
Physical stamina to care for groups of energetic, young children
Excellent communication and interpersonal skills; works well under pressure, time constraints and displays positive behavior in all member interactions with both kids and parents
Ability to lead, coach and mentor team members in a child watch or youth-program setting
Willing and able to work a flexible shift: evenings, weekends, and holidays
Current CPR or ability to pass CPR certification within 30 days of hire
Must be Trustline registered; In-Shape will facilitate this upon acceptance of offer of employment
First Aid Training (required only at clubs with pool slides)

Nice To Haves

Bilingual skills are a plus

Responsibilities

Maintain a safe environment through correct implementation of safety policies and procedures
Observe and monitor the activities of team members and all children in the Kid Zone
Maintain procedural processes in record keeping systems
Organize and participate in activities and special events
Responsible for following and adhering to the In-Shape Clean Approach
Organize and store toys and materials to ensure order in activity areas
Support social development, encourage understanding of others and positive self-concepts with all children
Ensure only authorized personnel enter the Kid Zone area
Assist in building our community of members through a consistent member experience
During the season, where applicable, monitor the pool and slide as needed and enforce slide rules at all times
Attend and participate in required meetings and trainings as needed
Coach, mentor, and support Kid Zone team members to enhance skills, performance, and accountability
Ensure team members are engaging children in activities that promote healthy habits
Serve as an ambassador for the KZ team, effectively communicating team feedback, concerns, and opportunities to the General Manager and Assistant General Manager (AGM)
Support the General Manager with scheduling and proactively addressing coverage needs resulting from absences or operational demands
Assist in identifying positive performance trends and opportunities for improvement to enhance Kid Zone efficiency and service quality
Ensure all policies and procedures of the Kid Zone are followed by staff, children, and parents/members
Resolve concerns/problems ensuring our members’ needs are met and company guidelines are followed
Partner with the General Manager and AGM to maintain appropriate inventory levels of cleaning supplies and operational materials
Perform additional duties and responsibilities as assigned to support overall club operations